Privacy Policy

Last Updated: 2025-11-25

Introduction

Le Petit Roast is committed to protecting your privacy.

This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We collect information you provide when you create an account, make a purchase, or contact us.

This includes your name, email address, shipping address, and any other information you choose to provide.

How We Use Your Information

We use your information to process orders, communicate about purchases, and improve our services.

Data Sharing

We use your personal information only to process and ship your orders:

  • Shipping information is shared with delivery partners for shipping purposes only
  • Payment processing is handled securely by Stripe (we never store payment information)
  • We do not sell, rent, or trade your personal information
  • Information may be shared if required by law

Our partners are contractually obligated to use your information only for their specific purpose.

Accounts

You can purchase as a guest or create an account for easier checkout.

Accounts inactive for 6 months (no purchases) will be deleted.

You can create a new account anytime.

Analytics

We use Hotjar to understand how customers use our site and improve the experience. Hotjar collects anonymized data including device type, browser information, and general location (country only).

For details, see Hotjar’s Privacy Policy.

Data Security

Our website security is managed by Selecto, which implements industry-standard security measures to protect your information from unauthorized access.

While we use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your data. Contact us to exercise these rights.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Contact Us

Questions? Reach out to us through the contact form.